Cannot save files on the Mac

Description

File Save or Save As on Mac don't work.

Reported by a linguist. Cannot reproduce on Windows but independently verified by a Vistatec Project Manager on Mac.

RC5 build.

Environment

None

Activity

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Chase Tingley
May 17, 2017, 9:08 PM

Phil, unfortunately I'm having trouble reproducing this. I'm going to need more info, including what version of OS X they were running on, as well as whether if happens on a single file or all files.

Lastly, if you open a Terminal, you can run ocelot from the command line like this:

Then you will get logging to the console and see if there is a stacktrace.

Phil Ritchie
May 18, 2017, 1:22 PM
Edited

After further troubleshooting it was discovered that the user had version 2.2 and rc5 installed and 2.2 was the active one in the Finder. After removing both and reinstalling rc5 everything is okay.

Chase Tingley
May 29, 2017, 5:04 AM

This was also possibly a duplicate of OC-107.

Invalid

Assignee

Phil Ritchie

Reporter

Phil Ritchie

Labels

None

Components

Priority

Critical
Configure